Instructions for Reporting Copyright Infringement on Facebook

January 3, 2025
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Before we begin, I want to clarify that I’m not a lawyer, and what I’m about to share is purely based on my personal experience. However, I hope my story can help you navigate a similar situation.

Have you ever discovered your content being posted on Facebook or Instagram without your permission? It could be an article, a photo, or a video you created. When you tried to protect your ownership by submitting Facebook’s copyright infringement form, you received a response like this:

“Thanks for contacting us. Based on the information you have provided, it’s not clear that you are the rights owner or are otherwise authorized to submit this report on the rights owner’s behalf.”

Frustrating, isn’t it? But don’t give up just yet! In this post, I’ll share how I managed to handle such rejection emails from Facebook. If you’re facing a similar issue, try following the steps below—you might just find the solution you’re looking for!

1. Submit a Copyright Report via the Form

To report copyright infringement, you need to submit your report through Facebook’s official form at the following link: https://www.facebook.com/help/contact/copyrightform.

Note that you must be the rights owner or an authorized representative to submit the report. If you are not the rights owner, make sure you have clear authorization from them in order to submit the report.

When filling out the form, provide accurate and complete information to ensure that your report is processed quickly and efficiently.

 

2. Review the Information Submitted in Your Report

Make sure you’ve provided all necessary details to prove that you are the rights owner or are properly authorized to act on their behalf. Some key information to include:

  • Proof of ownership: This could be the original content, a contract, or any document demonstrating that you are the creator or owner of the material.
  • Clear contact information: Ensure that your email, phone number, and name match the details you provided in the form.
  • Specific description of the violation:
    Provide direct links to the infringing content and clearly explain why it violates your rights.

To increase the chances of your report being accepted, it’s advisable to send the report from an email that matches your domain and user details. For example, if your website is www.johnsmith.com, you should send the report from an email such as info@johnsmith.com. This will help increase the success rate, as Facebook will verify and see that the email matches the provided information.

3. Click To Submit The Report

Once you have filled out all the required information in the report form, click the “Submit” button. After submission, Facebook will send you a notification via email, which will look like this:

Please note that Facebook may take up to 24 hours to review your report.

4. Facebook's Response — The Most Frustrating Stage

After reviewing your report, if Facebook’s AI or the reviewer finds your report complete and valid, they will remove the infringing content you reported. However, if your report is missing key details, making Facebook unsure whether you are the rights owner or an authorized representative, they will reply to you with something like this:

When you receive this email, don’t get discouraged right away. Take a moment to review your submission carefully and ensure all the necessary details are included. Then, reply to the email to confirm your ownership. You can write something like: “Thank you for your response. I would like to confirm that I am the rightful owner of the intellectual property associated with this report and have submitted the report myself.”

By doing so, you provide clear confirmation to Facebook that you are the legitimate rights holder, which could help move the process forward.

5. Facebook Confirms Ownership and Takes Action on Infringing Content

After you respond to the email confirming your ownership, Facebook will review the information and confirm that you are the rightful owner who submitted the report. They will decide to remove the reported content and reply to you with the following message:

This will be the final notification from Facebook confirming that your report has been successfully processed and the infringing content has been removed.

I hope that with these detailed steps, you will be able to effectively handle situations involving copyright infringement on Facebook. Don’t get discouraged if you receive a rejection response, as the copyright reporting process may require patience and accuracy. Most importantly, always ensure that you provide complete information and evidence to prove your ownership.

I wish you success in protecting your intellectual property, and if you have any questions, feel free to reach out for further assistance.

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